Shipping & Delivery - Ear Biscuit

Shipping & Delivery Policy

Last updated: May 9, 2026

EarBiscuit.com is owned and operated by Microcosm2, LLC. Ear Biscuit is a product of Microcosm2, LLC.

For shipping or order questions, please contact us at:

[email protected]

Shipping Locations

At this time, we ship orders to addresses within the United States.

Shipping Cost

Shipping costs are shown at checkout before payment is completed.

Unless otherwise stated during checkout or in a promotion, standard U.S. shipping is charged at a flat rate.

Order Processing and Shipping Time

Orders are processed after payment is successfully completed.

During our initial launch period, orders typically ship within 7–14 days after purchase unless a different timeframe is stated on the product page, checkout page, or order confirmation.

We will make reasonable efforts to ship orders as quickly as possible, but shipping and delivery times are estimates and are not guaranteed.

Delivery Time

Delivery time depends on the shipping carrier, destination, and other factors outside our control.

Once an order has been shipped, the carrier is responsible for final delivery. Delays may occur due to weather, carrier issues, holidays, incorrect addresses, or other circumstances beyond our control.

Order Confirmation and Shipping Updates

After placing an order, customers should receive an order confirmation by email.

When available, shipping confirmation and tracking information may also be sent by email once the order has shipped.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is delayed, returned, lost, or delivered incorrectly because of an inaccurate or incomplete address provided by the customer, we may not be responsible for replacing or refunding the order.

If you notice an address error after placing an order, contact us as soon as possible at [email protected]. We will do our best to help, but we cannot guarantee changes after an order has entered processing or shipment.

Lost, Delayed, or Damaged Shipments

If your order appears to be lost, significantly delayed, damaged, or marked delivered but not received, please contact us at:

[email protected]

Please include your order number, contact information, and a brief description of the issue.

We may request photos of damaged packaging or products to help resolve the issue.

If a product arrives damaged, defective, incorrect, or unusable due to a fulfillment or shipping issue, we will work with the customer to provide a replacement, refund, or other appropriate resolution.

Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempt, refusal, or other delivery issue, we will review the order and contact the customer when possible.

Additional shipping charges may apply if the order needs to be reshipped.